Sector playbook · Other sectors

If a business takes calls, you can sell it HoyCall.

Clinics, law firms, garages, restaurants, gyms. Any client that misses calls, or pays someone to answer them, is a fit. HoyCall adapts to each one from its own website and rules.

Why it works everywhere

Every business has the same phone problem.

Calls arrive when staff are busy, after hours and over lunch. Each unanswered call is a booking, sale or customer lost, and a receptionist is often more than a small business can afford.

HoyCall is configured per client, not per sector. It learns each business from its website and your onboarding questionnaire, so you can sell it across your whole client base, not just one niche.

What it does

What the agent handles for any business

Answers in their name

Greets callers with the business's name, tone and voice.

Books appointments

Into the client's calendar or booking platform.

Captures enquiries

Takes the details the client needs and sends a summary straight away.

Answers the usual questions

Opening hours, prices, location and policies, from the client's own information.

Routes to a person

Transfers urgent or complex calls by the client's rules.

Works beyond the phone

The same agent can answer on WhatsApp, website chat, SMS and email.

The demo

The demo that closes the deal

Whatever the business, the demo is the same: build an agent from their website and let them call it.

Sample call · Friday, 13:20
  1. Caller

    Hi, do you have a table for four tonight, around eight?

  2. Agent

    Let me check. I have 8:15 available for four. Shall I book that?

  3. Caller

    Perfect, yes.

  4. Agent

    Booked for four at 8:15 tonight. Can I take a name for the booking?

  5. Caller

    Tom.

  6. Agent

    Thanks, Tom. I'll text a confirmation to this number. See you tonight.

Integrations

Works with the tools they already run

Calendars, booking platforms, CRMs, practice systems and webshops. Anything else can be connected as a custom integration.

  • Google Calendar
  • Calendly
  • Acuity Scheduling
  • Cliniko
  • Clio Grow
  • HubSpot
  • Pipedrive
  • Shopify
  • WooCommerce
  • Square
  • Stripe
  • Slack

Rollout

From first demo to live

  1. Demo

    15 minutes

    Build an agent from the client's website and let them call it.

  2. Questionnaire

    30 minutes

    The client confirms services, rules and when to hand over to a person.

  3. Build and test

    About two hours

    Connect their systems, then test five real scenarios by phone.

  4. Go live

    15 minutes

    Forward their number, then review the first week of calls together.

Sell HoyCall across your client base.

Thirty minutes with us is enough to see whether HoyCall fits your client base.